123 gio Privacy Policy: Your Data, Our Responsibility

1 Scope & Applicability

123 gio is an internationally licensed online Sports Betting and gaming platform. We understand how valuable your personal data is — which is why this Privacy Policy is fully transparent about what information we collect, why we collect it, and how we keep it safe.

This privacy policy applies to the https://123gio.bet website, mobile application, and all 123 gio services. It is in effect whenever you visit our site, register, place a bet, or use any of our services.

Our Privacy Policy is built in accordance with international data protection standards (GDPR-inspired principles). This policy has been published in Bengali for users in Bangladesh.

2 What Information We Collect

123 gio collects data in several ways—directly from you, automatically through your use of the platform, and from third parties.

What you provide directly:

• Registration details: full name, date of birth, email address, mobile number, and residential address.
• KYC documents: copies of National ID, passport, or driving license.
• Payment details: mobile banking numbers, bank account information.
• Support communications: conversations via live chat, email, or phone.

Automatically Collected:

3 How We Use Your Information

Any information you provide to 123 gio is used only for its intended purpose. We never use your data for anything beyond what is necessary.

• Account Management: For registration, login, and profile management.
• Identity Verification: To complete the KYC process and verify age.
• Financial transactions: For processing deposits, withdrawals, and bonuses.
• Fraud Prevention: To detect unusual activity and keep the platform secure.
• Customer Support: To resolve your issues and respond to your queries.
• Legal Obligations: To meet the requirements of regulatory authorities.
• Service Improvement: To improve and enhance your experience on the platform.

4 Data Sharing Policy

123 gio does not sell or rent your personal data. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, Rocket, and banks to process transactions.
• KYC Partner: With trusted service providers for identity verification.
• Legal Requirements: Disclosure of data is mandatory when required by a court order or regulatory authority.
• Fraud Prevention: Shared with industry partners to detect and prevent suspicious activity.

All third parties with whom data is shared are contractually bound to uphold 123 gio's privacy standards. They may only use your data for the specific purpose for which it was shared.

5 Data Protection Measures

123 gio uses industry-standard technology and practices to protect your data. Our security measures include:

• SSL/TLS Encryption: All communications—from site access to transactions—are fully encrypted.
• Two-Factor Authentication (2FA): An additional security layer to protect access to your account.
• Regular Security Audits: Regular audits conducted by external experts.
• Restricted Access: Only authorized personnel have access to data, and only to the extent required.
• Firewall & Intrusion Detection: Server-level protection.

6 Cookie Policy

123 gio uses cookies on its website. Cookies are small text files stored in your browser.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

7 Your Rights

As a 123 gio user, you have a number of rights regarding your own personal data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to request corrections to inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
• Right to Opt-Out: The right to opt out of marketing communications.

To exercise any of the rights listed above support@123gio.betPlease email us at. We will generally respond within 30 business days.

8 Child Protection

123 gio is strictly for users aged 18 and above. We do not knowingly collect or process data from anyone under 18.

If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects their child is using our platform, please notify us at support@123gio.bet.

9 Data Retention Period

We retain your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account information: For the duration of account activity and 5 years after closure.
• Financial transactions: 7 years, as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Support Conversations: 3 years.
• Browsing logs: 12 months.

Once the defined retention period ends, data is securely deleted or irreversibly anonymized.

10 International Data Transfers

123 gio is an international platform. In some cases, your data may be processed on international servers. In such cases:

• We ensure that the destination country has adequate data protection laws in place.
• All international data transfers are carried out under formal agreements.
• Third-party server providers comply with ISO 27001 or equivalent standards.

11 Changes to the Privacy Policy

123 gio may update this Privacy Policy when necessary. For significant changes, we will:

• We will send a notification to your registered email.
• A clear notice will be displayed on the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

We typically respond within 2–3 business days. For urgent matters, please use live chat.